Review Site Strategy 101

How important is it to have a review site strategy? Let’s take the hotel industry for example. Many hotels average 500 reviews each year. Word-of-mouth advertising is really the law these day with tourism marketing. For hotels, social media is a great megaphone...

Listen Up! A Guide to Brand Reputation Management

Word of mouth has always been one of consumers’ most trusted resources in making purchasing decisions. Many consumers generally mistrust mainstream advertising and are much more likely to buy, try and explore a new product or brand based on a recommendation of...